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Best Truck Dispatching Companies

The best truck dispatching companies improve efficiency for freight companies of all sizes. These companies are able to locate jobs, schedule loads, manage delivery, smooth communication, and increase overall efficiency.

The best truck dispatching companies offer exceptional service and value, improving company income and justifying their costs. Here are our top picks.

Quicklook: Best Truck Dispatching Companies

  • Best All Around: Genius Dispatch Featured Ad
  • Best For Owner Operators: Truck Dispatch 360 Featured Ad
  • Best For Small Loads: Ninja Dispatch
  • Best For All Fleet Sizes: MaxTruckers Dispatch
  • Best For Load Efficiency: Four Keys Logistics
  • Best For Volume Discounts: Dispatch America

6 Best Truck Dispatching Companies 

The six best truck dispatching companies offer a blend of good value, exceptional customer service, back office support, and more. Here are the best dispatch services for fleets of all sizes! 

Genius Dispatch Featured Ad

Genius Dispatch

Genius Dispatch is the most economical option of the list for owner-operators and small freight companies. In addition to cost savings, this offers them an additional incentive to offer high-paying loads for their truck dispatch service. They also offer a wide range of additional management services, from invoice management to detention requests, layovers, and setup packets. 

Best For: All Around

Trucks Available: 

  • Dry vans
  • Reefer 
  • Flatbeds

Rate: 5% per load

Dedicated Dispatcher: Yes, for fleets with 5 or more trucks

Broker Credit Check: Yes

Contract Requirements: No

Special Features

  • 24/7 dispatch team fluent in Spanish
  • Personal assistant to ensure on-time payments  
  • Dedicated dispatcher for fleets of 5 or more tucks

Benefits: 

  • Back-office support for paperwork
    • Layovers
    • Lumper fees
    • Setup packers
    • Detentions 
  • Higher paying loads
  • One of the most affordable options 

Disadvantages: 

  • 53′ dry vans, reefers and flatbeds only

Truck Dispatch 360 Featured Ad

Truck Dispatch 360 is a truck dispatch company designed for high-quality service for owner-operators and small trucking businesses. With more than 40+ dispatchers, Truck Dispatch 360 is dedicated to getting the highest rates. Additionally, Truck Dispatch 360’s dispatch services include truck paperwork and much more. Truck Dispatch 360 aims to cultivate a strong relationship with its clientele, making them exclusively look for long-term partnerships.  

Best For: Owner Operators

Trucks Available: 

  • Dry vans
  • Step Deck
  • Reefer 
  • Flatbeds

Rate: 5-6% per truck

Dedicated Dispatcher: Yes

Broker Credit Check: Yes

Contract Requirements: No

Special Features

  • Can specify what areas you want to drive
  • Personal dispatcher  
  • Manage any unexpected delays

Benefits: 

  • Back-office support for paperwork
  • Assists with broker packages
  • Has high negotiated per mile rate
  • Emphasis on customer service

Disadvantages: 

  • Does not specify exactly how much the rate is on the company website

Ninja Dispatch

Ninja Dispatch

Ninja Dispatch specializes in dry van, reefer, and car hauler loads. With no contracts, and a fee of 10% of gross load value, they are a solid, reliable freight dispatcher. 

They are known as North America’s best truck dispatching service for dry van, reefer, and car haulers. More importantly, they are known for booking top-paying loads and connecting their customers like you with leading freight shippers and brokers. 

Best For: Small Loads

Trucks Available: 

  • Dry van
  • Reefer
  • Car hauler loads

Rate: 10% of gross load value

Dedicated Dispatcher: No

Broker Credit Check: Yes

Contract Requirements: No

Special Features

  • Nighttime dispatch
  • Automobile hauling
  • Email and phone dispatch

Benefits: 

  • Excellent communication
  • Efficient and professional service
  • Good company culture reflected in services offered

Disadvantages: 

  • Complaints about the management from some employees and truckers
  • Higher pricing model than some other options on this list

MaxTruckers Dispatch

MaxTruckers Dispatch

MaxTruckers Dispatch is both highly reviewed and well-trusted within the trucking industry. For larger fleets or high-volume loads, they offer one of the lowered dispatch rates in the industry with a weekly flat fee. You’ll also get a dedicated dispatcher and virtual office assistant to improve efficiency and manage back office paperwork. 

Best For: All Fleet Sizes 

Trucks Available: 

  • Dry vans
  • Reefer 
  • Flatbeds

Rate: 

  • $225 per week per truck for any number of loads
  • No fixed percentage
  • 7-day free trial. 

Dedicated Dispatcher: Yes

Broker Credit Check: Yes 

Contract Requirements: Yes. Weekly contract, but you can start with a 7-day free trial.  

Special Features

  • Built-in route analyzer 
  • Same day payment
  • Startup bonus

Benefits: 

  • 4.8-star trust pilot rating 
  • Dedicated dispatcher
  • High average rate per mile  
  • Excellent broker negotiations

Disadvantages: 

  •  For short loads or infrequent hauls, the monthly price and contract is high. 
Four Key Logistics

Four Key Logistics

Four Key Logistics is both a brokerage and a trucking company. With more than 13 years in the business, they have a proven track record of success. They specialize in offering a quality all-round service from negotiations and end-to-end paperwork and mandatory payment.  Four Key Logistics also employs sonar market data for the “intelligent dispatch” of carriers. 

Best For: Load Efficiency  

Trucks Available: 

  • Dry Van
  • Reefer
  • Flatbed
  • Step-Deck

Rate: Flat $295 weekly, or 10% of gross revenue per week, whichever is less. 

Dedicated Dispatcher: Yes

Broker Credit Check: No

Contract Requirements: No

Special Features

  • Dispatchers are CDL holders or have background in trucking
  • More efficient routes.

Benefits: 

  • Long-term industry experience and connections
  • Industry-leading software for freight insights to increase profitability and efficiency 
  • Intelligent dispatch of carriers

Disadvantages: 

  • Price is higher than some of the other options

Dispatch America

Dispatch America

Dispatch America is a high-performance truck dispatcher that frees your time from back office work to focus on driving. In addition to being a 24/7 dispatcher and some of the best customer service in the industry, Dispatch America is known for its “extras”. This includes a driver ELD program, fuel advances, and back-office support.  

Best For: Volume Discounts

Trucks Available: 

  • Dry van
  • Flatbed
  • Step-deck
  • Refrigerated
  • Power-only

Rate: 10% of load value

Dedicated Dispatcher: Yes

Broker Credit Check: Yes

Contract Requirements: No

Special Features

  • Complete back office work from shipper and broker agreements, carrier packets, check customer or broker credit, and more
  • Volume discounts for fleets
  • Personal online tracking software

Benefits: 

  • Best-in-class all around back office service 
  • Flexible payment options: pay-per-load or pay-per-week
  • Driver ELD program

Disadvantages: 

  • Other dispatchers are more proactive
  • Higher fees and fewer high-paying loads compared to other options on this list

What Is a Truck Dispatching Company?

A truck dispatching company schedules freight deliveries and arranges pickups or shipments and parcels. They also schedule truck drivers, relay shipment details with arranged customers, set up driver routes, and more. 

The most basic service of a truck dispatcher is to locate freight loads, but many offer additional services from compliance checks to customer service. 

How Does a Truck Dispatching Company Work?

A truck dispatching company works to manage freight on behalf of a trucker or carrier. This includes locating freight through load boards or business connections as well as overseeing all phases of delivery. 

Truck dispatching companies use computer systems to track deliveries as they are en route and ensure that the goods arrive on time and undamaged. They handle any issues that arise like severe weather or vehicle problems and interface directly with the end customer

Factors to Consider With Truck Dispatching Companies

Whether you choose between self-dispatch and hiring a dispatch company will depend on the value-added to your business. 

If you want to keep 100% of the profits, self-dispatch is best. But if you want to spend more time on the road and have the support of loads ready when you are, a dispatching company will streamline services and efficiency. 

Customer Service

Exceptional customer service is essential in nearly any industry, but when selecting a truck dispatching company it becomes even more important. You want to feel secure that they understand and can meet your needs while keeping business goals in mind. 

Picking a company that offers great customer service will help you feel supported and confident. Many of these companies will also be interfacing with the end customer and performing back-office work such as end-to-end paperwork. 

For this reason, you will want to work with a company that represents your business to the highest standards. 

Services Offered

Not all truck dispatching companies offer the same services or service the same types of trucks. Most offer basic services like booking loads and managing delivery schedules. 

Some will offer additional services like route planning, hiring drivers, or interfacing with the end customer. It’s important to know what you need out of a truck dispatching service to pick the company that’s right for you.

Cost

Costs vary widely between truck dispatching companies. Some charge a percentage of revenue while others charge a flat weekly or monthly fee. Some also offer scaled pricing for volume or types of loads.

It’s important to pick a company you can afford and that is the best value for the load volume you plan to have. For example, with a high load volume, a flat fee truck dispatching company might be the best choice, but for small owner-operators a revenue model may make more sense.

Contract

Contracts also vary widely between truck dispatching companies. Some dispatchers have a minimum required contract length. Others do not require a contract. Selecting the option for your business volume and company security that will not jeopardize your balance sheet is also important. 

Broker Credit Check

Freight brokers are given a broker credit score. This is different from a traditional credit score and specifically relates to the trucking industry. The broker credit check shows the relative risk of working with that particular broker and the average number of days they take to pay. 

Choose to work with a broker with a high broker credit score. Most companies recommend looking for a  broker or truck dispatching company with a score of 87 or higher. 

Choose the Right Truck Dispatching Company For You

A good truck dispatching company will bring you more loads at higher rates, which generates more revenue. Due to this, their fees should be seen as a small price to pay for this additional income. Whether you are an owner-operator, manage a large fleet or a small trucking company, these truck dispatching companies offer high-quality service. These companies can help you increase revenue, manage the back office, and grow your business!

FAQ

How Do Dispatchers Find Loads?

Dispatchers work with brokers and load board scouts to find loads. Sometimes they will represent shippers directly to book loads. Dispatchers also often search load boards themselves or enter your truck data directly into load boards.

Should I Hire a Dispatcher?

That depends on your business needs. Dispatchers can smooth communication between parties and ensure loads are ready when you are, improving business efficiency. However, whether the rates they charge are worth the service is unique to every business and depends on priorities and current load volume.

How Much Does a Truck Dispatching Service Cost?

Some truck dispatching services charge a flat rate like $50 per load or $225 per week. However, most truck dispatching companies will charge a percentage of income for each load, usually 5% to 10%.

We get the loads, You drive

We make sure you get the best freight at the best rate and get paid on time.

We get the loads, You drive

We make sure you get the best freight at the best rate and get paid on time.