Streamlining your business can be easy when you choose a shipping partner that can work for you. When you need to ship a load, you shouldn’t have to worry about it from start to finish. Thankfully, freight shipping options are growing.
In fact, both Amazon Freight and Uber Freight can deliver what you need with confidence. Freight shipping can help you keep your customers happy and fulfilled. Plus, it is also able to provide your company with the support it needs. If you don’t know what to look for when choosing between shippers, this guide can help!
What to Look for When Choosing a Freight Shipping Company
Shipping a load with a dependable shipper can be easy and effortless, be sure to look into the following factors before you book a shipment..
- Company size: The number of carriers that your shipping company is partnered with is important to consider when looking to book or manage shipments.
- Pricing: Shipment costs may vary between loads. Be sure to look into both contractual and single shipment prices.
- Load Types: Ensuring the shipper offers the appropriate truck and trailer requirements needed for your loads, such as reefer and drop deck.
- Customer Service: When you’re not the one directly transporting your load, it’s important to know you can still remain in control with 24/7 reliable customer service.
- Tracking Feature: With real-time tracking on GPS-enabled trucks, you can monitor your shipments from start to finish.
- Support: 24/7 access to customer service and carriers provides peace of mind
- Location: Ensuring you are working with a freight shipping company that is conveniently located will help you to keep costs low
- Reviews: Look for reviews covering on-time deliveries, quality assurance, customer service and rates.
- Coverage: Make sure your shipper has proper cargo insurance to cover your shipment
Amazon Freight vs Uber Freight: Pricing
Pricing will always play a major role in who you choose to ship with. But pricing isn’t the only factor you should consider.
Amazon Freight: With all-in rates, Amazon Freight makes it easy to see your costs with both contractual rates as well as single loads. Prices vary, but you can get an instant quote for your shipment here.
Uber Freight: Uber Freight uses a proprietary algorithm. This includes variations for distance and travel time, both of which Uber Freight takes into account when generating their pricing. Based on real-time market data, they are able to offer competitive pricing for your freight shipping needs. You are able to receive an instant quote that will be available for 15 minutes when you provide your load details, including the destination, number of pallets, weight, and a few other factors.
Amazon Freight vs Uber Freight: Load Types
When you need to ship a load, knowing who can do it properly will be crucial to your efficiency.
Amazon Freight: Amazon Freight can transport most items as long as they can be shipped via a 53’ dry van. That’s because these are the only trucks Amazon Freight uses. They do not ship hazardous materials, items requiring refrigeration, or any prohibited items. When you create a shipping account with them, you’ll be able to see their complete list of shipping policies.
Freight services available through Amazon Freight are as follows:
- FTL or full-truckload shipments
- Drop-and-hook services for contract shippers
Uber Freight: With a wide array of trailer selections from Uber Freight, you can transport nearly anything you need with them. There are restrictions for hazardous materials and other prohibited items.
Freight services and trailers available through Uber Freight are as follows:
- 53’ dry van, 53’ reefer, and 48’ flatbed shipments
- Powerloop
- Eligible carriers can drop-off and pick up pre-loaded trailers
Amazon Freight vs Uber Freight: Support & Customer Service
Customer support plays a major role when shipments are involved. Know you’re supported 24/7 when you choose to ship with either Amazon Freight or Uber Freight
Amazon Freight: With a network that operates 24/7, 365 days a year, you’ll have continual access to customer support when shipping with Amazon Freight.
Their customer support services include these perks:
- 24/7 access to account managers and operations specialists
- Online tools and access for on-demand load management
- Self-service transportation management system
- Trailers equipped with GPS
- Drivers utilize Amazon Relay app providing real-time visibility
Uber Freight: Uber Freight offers 24/ customer support services. When you book with Uber Freight, you’ll also be able to utilize the following:
- Real-time shipment tracking
- 24/7 support for your business, no matter the size of business or shipment
- Convenient shipper platform for easy load management when you need it
- Easily check your rate-con and in-app load notes for up-to-date information
Amazon Freight vs Uber Freight: Tracking Feature
Knowing where your shipment is and when it will be where you need is the basic information you should always be able to access. Learn more about several of the advantages of tracking features.
Amazing Freight: Amazon Freight makes it easy to keep track of and manage your shipment. With their portal, you can easily:
- Book, track, and manage shipments 24/7
- Add facilities
- Access billing, payments, and invoice online
- Integrate with EDI or API
- Have 24/7 access to account managers and operations specialists
- Online tools and access for on-demand load management
- Self-service transportation management system
- Trailers equipped with GPS
- Drivers utilize Amazon Relay app providing real-time visibility
Uber Freight: The Uber Freight App supports all your shipping needs. Supported for both Apple and Google, this app allows you to easily:
- Track, manage, and book your shipments in real-time
- Contact support 24/7
- Get instant quotes
- Get details on all past, present, and future shipments
- Real-time GPS tracking for shipments (when available)
- Performance metrics
Amazon Freight vs Uber Freight: Location
Where you’re shipping to and from matters. Make sure your shipments will get where you need with freight shippers and carriers in convenient locations.
Amazon Freight: Amazon Freight supports shipments across the country. They have locations on both coasts as well as throughout the central part of the country. See a complete coverage map for Amazon Freight here.
Uber Freight: Uber Freight continues to grow and add locations. With more than 15,000 carrier partners, they offer service throughout the continental United States, Canada, and select countries in Europe.
Amazon Freight vs Uber Freight: Reviews
Working with a dependable shipment carrier doesn’t have to be a hassle. Read reviews and know what you’re getting into with every load.
Amazon Freight: According to Indeed, Amazon Freight has 3.5 out of 5 stars from 59 reviews. Amazon isn’t new to the freight industry, but they have expanded to allow more customers to utilize their streamlined shipping services. Amazon Freight provides you with a trusted shipping option for your loads, no matter the size.
Pros:
- Custom tailored shipment services
- Reliable
- Innovative
Cons:
- Types of loads/shipments are restricted
- Not available in all locations throughout the country
- Rates can vary
Uber Freight: According to Indeed, Uber Freight has 3.1 out of 5 stars from 27 reviews.
Uber Freight is growing its reputation as a trusted freight shipper across the country. They understand what companies need and they aim to meet your shipment needs on a constant basis.
Pros:
- Consistency
- Transparency
- Innovative technology
Cons:
- Can be pricey
- If issues arise, they may not always be resolved in a timely manner
- Policy changes can be frustrating
Ship Any Load With Confidence
When you need a dependable freight shipper, knowing what to look for is a big part of successful transportation. Thankfully both Amazon Freight and Uber Freight Shipping offer dependable shipment solutions for your loads.
Which company is best will depend on your load type, location, and other factors. Doing a little research into the company you choose can benefit you greatly and give you the peace of mind you deserve.
With instant quotes, it won’t take long for you to find out which one will be more cost-effective, but that may not be the deciding factor. Always ship with confidence when you choose the company that can ship your load exactly as you need.
FAQ
An uber freight shipper could be a small business or a large corporation needing shipping services. Uber Freight offers excellent support and other options for those choosing to ship with them.
Yes, Amazon offers freight shipping in certain areas of the United States. See their coverage map here.
While Amazon does work with freight brokers, it is also now its own freight broker. With more than 30,000 Amazon trailers and carriers, it’s easier than ever to ship your items with Amazon freight.
We are excited to announce the launch of move.freightwaves.com, a revolutionary resource designed to transform how consumers choose auto-shipping companies. Check it out today!
