FreightWaves Ratings cuts through the noise of freight technology product reviews to make you a smarter buyer

KeepTruckin ELD Review

Keep Truckin ELD

The KeepTruckin ELD is an easy-to-use electronic logging device (ELD) that keeps accurate records and ensures that truck drivers are in compliance with safety laws. 

Consistently rated amongst the best ELD devices for their data accuracy, ease of use, and safety record-keeping abilities, the KeepTruckin ELD is an industry leader that is noticeably changing the face of truck driving across America. 

How Does the KeepTrucking ELD Work?

The KeepTruckin ELD is top-rated across all ELD devices. This ELD tracks hours and keeps a record of the distances driven. It also alerts drivers and lets them know when it is time to either stop driving or take a break in compliance with driver safety laws. 

The device is designed to directly connect to the engine control module. From there, it tracks the driver’s driving time, record of duty status (RODS), and hours of service (HOS). Automatic tracking creates efficient fleet management and more accurate records overall. 

The KeepTruckin electronic logging device is a small box that sits on the dashboard of the truck and connects to the engine of the vehicle. Once connected, the ELD device records the date, time, location, engine hours, miles driven, engine power status, vehicle motion, duty status, and other pertinent information about the driver. 

This data can be automatically transferred via the cloud, Bluetooth, or USB. It can also be directly synced with an app on your phone or your tablet for the sake of ease.

KeepTruckin ELDs increase the Compliance, Safety, and Accountability (CSA) scores of companies that use it while also saving valuable resources. When it comes to the amount of money that companies save on paperwork alone, the KeepTruckin ELD saves companies an average of $705 per driver annually. 

In addition, it reduces operational costs by increasing productivity and efficiency. In turn, this reduces the administrative burden for companies and ultimately minimizes total fuel waste thanks to idling. 

Most important of all, by streamlining the fleet management process, trucking companies can increase profitability. For example, Flying Star Transport saved approximately $40,000 by switching to the KeepTruckin ELD. 

KeepTruckin ELD FAQs

While looking for the best ELD devices, it’s important to compare features and offerings. From easy installation and data accuracy to whether the device is part of the FMCSA ELD approved list and if it can prevent HOS violations, there’s a lot to learn. Here are all of the answers to the most important FAQs about the KeepTruckin ELD. 

Is KeepTruckin FMCSA-Approved?

Yes. KeepTruckin is registered with the FMCSA. It is also included in the FMCSA’s list of self-certified devices. 

Is KeepTruckin DOT Approved?

Yes, KeepTruckin is compliant with U.S. DOT rules regarding the driver’s record of duty status (RODS). However, it’s important to recognize that drivers must electronically sign their RODS manuals at the end of every twenty-four hours of logged work time. 

Is My Vehicle Compatible With the KeepTruckin ELD?

The KeepTruckin ELD has a wide variety of cable options, making it easy to connect to any vehicle on the road. Cable connectors include 9-pin, 6-pin, OBDII, Dual CAN, Mack, or Volvo. 

What Is the Difference Between the KeepTruckin Electronic Logbook App and the KeepTruckin ELD?

The KeepTruckin Electronic Logbook App is the mobile application that keeps drivers’ records and ensures they are in compliance with USDOT as well as FMCSA. On the other hand, the KeepTruckin ELD is a physical hardware device that is connected to the diagnostic port of a vehicle. It works in conjunction with the KeepTruckin Electronic Logbook App. 

Can I Use KeepTruckin Without Cellular Data?

Yes, you can use your KeepTruckin ELD without cellular data. It uses Bluetooth to transmit data and maintain its log which means you will always be compliant with mandates even if your cellular data cuts out on occasion. 

What Type of Mobile Devices Are Compatible With KeepTruckin?

The KeepTruckin app is compatible with mobile devices that run either Android 5.0 and higher or iOS versions 9.0 and higher. 

Is the KeepTruckin ELD Tamper-Resistant?

Yes. KeepTruckin ELD continues to record even if the driver has forgotten to connect the mobile device upon driving. If the ELD is accidentally disconnected from the vehicle’s diagnostic port, it will continue to record as well. KeepTruckin ELD also uses GPS satellite time to prevent modification of the device’s clock or any other form of tampering. 

KeepTruckin ELD Performance Factors

Below are the key performance factors: 

  • Ease of use
  • Accuracy
  • App compatibility
  • Effectively manages large fleets
  • Prevents HOS violations
  • Improves efficiency
  • Increases CSA scores

The KeepTruckin ELD is rated the #1 ELD in the industry because it combines performance, ease of use, compatibility, and reliability in the most efficient manner. 

How Has the KeepTruckin ELD Improved?

The KeepTruckin electronic logging device has improved in terms of compatibility and performance due to its intuitive and user-friendly app. Plus, the ability to monitor drivers’ hours of service is a major bonus. 

The latest model (LBB-3.5CA) has improved upon the first model (LBB-1 ) by adding cellular compatibility. The latest model also enhances communication and overall connectivity while boasting automatic updates. 

Best For

The KeepTruckin ELD is best for those who want the highest standard of excellence in the trucking ELD arena. It is best for:

  • All fleet sizes, especially large fleets
  • Companies looking to improve workflow
  • Integrates equipment tracking and administration
  • Ease-of-use with an integrated and intuitive app 
  • Best value for the money 
  • No better ELD on the market at this price 

KeepTruckin ELD: The Way Forward for Trucking

With its low price point, easy integration, data accuracy, and ability to manage large fleets, the KeepTruckin ELD is a significant step forward for the trucking industry. It sets the precedent for the industry and encourages companies to strive for a new standard of not only compliance but also safety. Combined with the KeepTruckin Fuel Hub, these tools offer a clear path for industry leaders to improve efficiency and savings while increasing revenue.

Cost

  • $149 – Hardware
  • $20 – $35 monthly subscription per vehicle

Monthly subscription cost required for all ELDs. The initial contract per ELD is twelve months, which is much shorter than other ELD companies, like Omnitracs. For large fleets, inquire within.

Pros & Cons

Advantages

The benefits of the KeepTruckin ELD go beyond compliance to improve company workflows, employee compliance and efficiency, and driver satisfaction. Other KeepTruckin ELD benefits include the following:

  • Optimized workflows
  • Saves on valuable resources and administrative time
  • Results in increasing profit and annual revenue
  • Prevents accidents and improves safety records
  • Monitors hours of service
  • Alerts drivers when it is time to stop
  • Simple and easy to use
  • Excellent customer service
  • An effortless transition for companies of all sizes

Disadvantages

There are a few drawbacks of the KeepTruckin ELD, namely the way it requires the use of a smart device. Plus, the ability to edit logs could be improved upon as well. Other KeepTruckin ELD drawbacks include the following:

  • Requires a smart device for each driver
  • Logs can only be edited by dispatch the next day
  • Difficult to note any and all real-time corrections
  • Can feel restricting for drivers
  • Affects drivers’ ideal driving times
  • Potentially reduces drivers’ revenue
  • Does not offer international integration

User Reviews

1.7
5
(0%)
4
(15%)
3
(8%)
2
(8%)
1
(69%)
Do not do business with this company
FD Trucking — 05/18/22

Be very careful with this company, once you signed up there is no way you can get out.Today I was finally able to contact the cancellation department directly and there is nothing I can do but continue to pay for 3 years. The reason I never used this service is because after I paid for it, they told me that they don’t have equipment available to send me, they took 3 weeks to send it. I need to start as soon as possible, so I paid another company: TopTrucking

Motive

We're so sorry to hear that you did not have a great experience using Motive! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@gomotive.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Poor Service
Anwar — 05/04/22

Customer service will give you all the excuses in the world but won’t find a solution. The software on the application needs serious updates.

Motive

Hi Anwar, We're so sorry to hear that you did not have a great experience using Motive! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@gomotive.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Beware
Thomas — 05/03/22

If you cancel their subscription you will be months dealing with it and they will still auto renew your subscription to get your money in their account

Motive

Hi Tomas, we're so sorry to hear that you did not have a great experience using Motive! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@gomotive.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Unethical Business
Cuong Pham — 04/28/22

IT IS NOT FREE! They locked me in for 60 months contract without my knowledge. I asked the agent, Tim Shaw, multiple time if this is month to month and can I cancel at anytime, he said YES! Then I later found out that I was locked into a 60 months contract when I was trying to cancel their dashcam service.

Motive

Hi Cuong, we're so sorry to hear that you did not have a great experience using Motive! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@gomotive.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Predatorial company
Tristan — 04/20/22

500 words is not enough to voice my distaste for this company. Long story short they are a bunch of thieves that gain access to your account and pull money. I took service with them on 10/22/21 on 10/25/21 I canceled services. They assured me it was cancel on 3/05/22 they went into my account and took $234 and said it would be refunded never happened. Now they won’t cancel b/c I’m locked into a contract although my truck was total 11/30/21.

Motive

Hi Tristan, we're so sorry to hear that you did not have a great experience using Motive! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@gomotive.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Update
Sandra — 03/25/22

New update has bugs and too complicated. Having to use this is mentally taxing all day everyday all we think about is your logs. Now we have to re learn it.

HEROSHI

Hey, try smartelds.com Easy to use app at an affordable price.

Hard Ware issues
Jeff — 03/18/22

Great customer service. But software is quirky, and I’m having hardware issues. I was told it can take up to 3 weeks to get hardware replaced. So basically I bought a dash cam and an ELD that just ride along in the truck and don’t work properly

KeepTruckin

Hi Sandra, we're so sorry to hear that you did not have a great experience using KeepTruckin! We would like to learn more about the difficulties that you are facing. Kindly share the phone number or email address associated with your account so we may reach out to you and address your concerns. Additionally, you can reach out to us at your convenience by emailing your comments to support@keeptruckin.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

KeepTruckin

Hi Jeff, we're so sorry to hear that you did not have a great experience using KeepTruckin! We are interested in learning more about the difficulties that you are experiencing. Could you please share the phone number or email address associated with your account so we may reach out to you and address your concerns? Additionally you can reach out to us at your own convenience by emailing your comments to support@keeptruckin.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Shitty service
Edward — 03/18/22

Have tried multiple times to resolve issues with this company about there new rates but as of yet they have not conceded so as of now my service has been suspended for none payment so with that being said I don’t believe there’s any reconciliation all that keep saying is they’ll escalate and still nothing

KeepTruckin

Hi Edward, we sincerely apologize for the inconvenience. Can you please send us an email at support@keeptruckin.com with your company details so that we can prioritize your concerns and ensure that we can provide the best possible service? We would love to make amends and provide world-class support moving forward!

POOR CUSTOMER SERVICE
BRUCE — 03/10/22

DUE TO A 500 CHARACTER LIMIT FOR REVIEWS I’LL MAKE THIS SHORT..
KEEPTRUCKIN & KEEPTRUCKING CUSTOMER SERVICE SUCK

KeepTruckin

Hi Bruce, we're so sorry to hear that you did not have a great experience using KeepTruckin! We are interested in learning more about the difficulties that you are experiencing. Could you please share the phone number or email address associated with your account so we may reach out to you and address your concerns? Additionally you can reach out to us at your own convenience by emailing your comments to support@keeptruckin.com or calling our 24/7 support line at 855-434-3564 and we will be happy to assist.

Unauthorized Withdrawal
Msp Transport Inc — 12/08/21

KeepTruckin Withdrew funds from my account without my consent, and when I requested a refund from them they were keep giving me a runaround for more then two months. Therefore For those of you out there whom trying to get ELD service I urge you not to do business with KeepTruckin!

KeepTruckin

Hi, We are sorry to hear that you did not have a great experience using KeepTruckin services. we have checked the details and found that your request was already resolved by the relevant team. If you have any other issues please send us an email at support@keeptruckin.com reach us out on our 24/7 Support Helpline (855) 434-3564 so we can further investigate.

Jeff Perkins

Definitely not the company they claim will not return message overall a joke not matter the problem not there fault not recommended new customers get better service than the people who helped them get started

Excellent software
MIlos-president,head of safety — 11/29/21

Really good software, a lot of extra options beside of regular eld monitoring. Excellent customer service. Leave a 4 stars because there is small things that they can improve.

KeepTruckin

Hi There, Thank you for your feedback. we are glad to hear that you like using KeepTruckin services and would like to mention for your convenience that we are always working to improve usability for all our clients. If you have any requests please send us an email at support@keeptruckin.com reach us out on our 24/7 Support Helpline (855) 434-3564 so that we may connect and assist accordingly.

Worst Company, Do Not Do Business with Them!
Jason E — 11/03/21

I have a fleet company with multiple trucks, the gps constantly fails to perform and when I talk to the rep they tell me they will escalate it but i dont get a cal until 2-3 weeks later.They don’t want to refund me for their bad service either. Everything was ok until the gps stopped working…. And this has been the 20th time I’ve had this issue and am simply fed up! Not the company to go with if you heavily depend on gps stay away!!!

KeepTruckin

Hi Jason, we sincerely apologize for the inconvenience. Can you please send us an email at support@keeptruckin.com with your company details so that we can prioritize your concerns and ensure that we can provide the best possible service? We would love to make amends and provide world-class support moving forward!

Affordable ELD, good value
Silas Charbonnet — 03/23/21

The price is a very attractive feature of this product. With such a price expectations are tempered, but in my opinion, this product outperforms value. Some of the higher end versions have more features, but the KeepTruckin ELD does everything it says it does. One grievance I would have to bring up is the fact that it’s not possible to determine of the driver is on a short haul range exception. Otherwise I would recommend.

KeepTruckin

Hi Silas, Thank you for your feedback. we are glad to hear that you enjoyed using KeepTruckin services. can you please send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564 so we can further assist regarding the short-haul exception.

Technical Specs

KeepTruckin–Everything you need to manage your fleet. All in one place.

Create a safe, efficient fleet with reliable ELD compliance, advanced GPS tracking, and the AI-powered Smart Dashcam.